Last modified 16 July 2021

EdScreening Privacy Policy

  • INTRODUCTION

    This document sets out the privacy policy of EdScreening Pty Ltd (ACN 645 791 859) (referred to in this privacy policy as we, us or our).

    We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.

    By providing personal information to us, you consent to our storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.

    We may change this privacy policy from time to time by posting an updated copy on our website at edscreening.com and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.

  • TYPES OF PERSONAL INFORMATION WE COLLECT

    The personal information we collect may include the following:

    • name;
    • contact details including home and postal address, post code, telephone number and email address;
    • age and date of birth;
    • sensitive information as set out below;
    • information about your personal circumstances;
    • information collected via our screening;
    • social media accounts;
    • credit card or other payment information;
    • your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information; and
    • any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you.
  • HOW WE COLLECT PERSONAL INFORMATION

    We may collect personal information either directly from you, or from third parties, including where you:

    • receive services from us including by completing our screening;
    • contact us through our website;
    • submit any of our online sign up forms;
    • communicate with us via email, telephone, SMS, social media (such as LinkedIn, Facebook or Twitter) or otherwise; and
    • otherwise interact with our website, services, content and advertising.

    We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, “cookies” or other similar tracking technologies that allow us to track and analyse your website usage. Cookies are small files that store information on your computer, mobile phone or other device and enable and allow the creator of the cookie to identify when you visit different websites. If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.

    We may engage third parties, or utilise other products such as software development kits or plug-ins, to assist us or to allow us greater insights into information relating to how our website is being used, who is visiting and who could potentially be most able to benefit from our services. Third parties, such as Google and Facebook, may be contracted to collect information relating to our website so that we can better understand the interests of our customers and improve the operations of our business and the services provided.

    We may use Google Analytics to collect and process data, including when you use third party websites or apps. To find out more see How Google uses data when you use our partners’ sites or apps.

    We may use services provided by Facebook to assist us in identifying groups of people that could be interested in being presented with advertisements about our services on Facebook. This will allow us to present advertisements that are in line with potential interests of users and that avoid being a nuisance. You may object to the use of your data to display advertisements on Facebook. To set your preferences regarding what kinds of advertisements you see on Facebook, you can go to the page set up by Facebook and follow the instructions on how to set up use-based advertising.

  • USE OF YOUR PERSONAL INFORMATION

    We collect and use personal information for the following purposes:

    • to provide services or information to you;
    • for record keeping and administrative purposes;
    • to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing services to you;
    • to improve and optimise our service offering and customer experience;
    • academic research;
    • to comply with our legal obligations, resolve disputes or enforce our agreements with third parties; and
    • to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you.

    We may disclose your personal information to cloud-providers, contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we deal with it.

  • SENSITIVE INFORMATION

    We may collect sensitive information about you as part of our screening. The type of sensitive information we collect includes:

    • sex or gender identity whether male, female, gender neutral or rather not say;
    • educational background including current and previous educational circumstances;
    • nationality;
    • country of residence;
    • languages spoken including primary and secondary languages;
    • general health information; and
    • specific heath information for yourself and family members including any formal or informal diagnoses related to learning, for example, dyslexia, ADHD, autism and gifted or high intellectual ability or disability.

    Sensitive information is only collected if you consent and provide us with this information. If you consent, your sensitive information may only be used and disclosed for purposes relating to:

    • providing you with our services including for improving our services; and
    • academic research.

    Your sensitive information may also be used or disclosed to comply with our legal obligations.

  • PROVIDING INFORMATION FOR MINORS

    If you are providing personal and/or sensitive information on behalf of someone under the age of 18 (Minor), you must be, or have the written consent of, that Minor’s parent, legal guardian and if the Minor is over the age of 15, the consent of the Minor for the Minor’s personal and sensitive information to be collected, used and disclosed in accordance with this privacy policy.

    We reserve the right to require you to provide evidence of the Minor’s parent or legal guardian’s consent or the Minor’s consent.

  • SECURITY

    We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.

  • LINKS

    Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.

  • REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION

    If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

    If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.

  • COMPLAINTS

    If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable timeframe.

  • CONTACT US

    For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

    Name: Privacy Officer

    Email:  privacy@edscreening.com